Nobody has time to chase overdue receivables.
How do you follow up overdue receivables consistently?
A steady collections routine means listing overdue items at the same time every day, keeping one follow-up file per account and sending reminders with the amount and due date on time. The iyibir Workforce Collections Specialist does this every morning from your Logo data: it finds overdue accounts, drafts the reminder and puts it before you for approval before anything is sent.
Why it happens
- Follow-up waits for month end or for someone to remember.
- Nobody keeps one record of who was contacted, when and with what.
- Writing a reminder means looking up each amount and due date in Logo.
How to fix it
List overdue items daily
Pull overdue documents by account and days late at the same time every morning.
Open a file per account
Keep who was contacted, when, what was promised and any dispute in one place.
Send reminders with the right data
Amount, due date and payment details come from the Logo record, never typed by hand.
Separate disputes
A disputed receivable leaves the reminder cycle and comes to you.
Frequently asked
Questions on this topic
- Does the agent email my customers on its own?
- No. The reminder draft comes to you; what is sent is exactly the text you approved.
- Which Logo product does it work with?
- iyibir Workforce works with Logo Edge and only reads Logo data.
- How is it different from Copilot?
- In iyibir Copilot you ask for the collections list; in Workforce the agent runs it every day and brings you what needs a decision.