Fast on-site and remote support
We go on-site for urgent requests in and around Bursa; for routine issues we respond the same day through remote access.
Bursa · Nilüfer · Logo Support Service
Bursa Logo Support: an expert support partner for existing Logo users
If you use Logo Tiger, GO, Start or Bordro Plus but are not getting enough support from your current partner, you are not alone. iyibir Yazılım provides fast, corporate and sustainable support to Logo users in Bursa; switching partners does not put your license or your data at risk.
Why switch to iyibir?
A support partner that solves problems, not just logs tickets
Experienced, specialized support team
Your requests are handled by a team that knows Logo products and regulations; you reach the person who can resolve the issue directly.
A technology partner, not just a ticket handler
We do not stop at closing support tickets; we help you move forward with AI-supported reporting and process improvement suggestions.
End-to-end service from a single source
One team manages the whole process, from setup to updates, from training to daily support; you do not get lost between different contacts.
Product-based support scope
Support specific to the Logo product you use
Whichever Logo product you use, our support scope covers everything from version updates to e-Transformation (e-Invoice, e-Archive, e-Ledger) regulatory changes with the same care.
Logo Tiger / Tiger Wings
Version updates, troubleshooting, parameter and authorization adjustments, and integration support for multi-branch/multi-warehouse structures.
Logo GO / GO Wings
Troubleshooting in sales, finance, purchasing and logistics modules, user training, and support during version upgrades.
Logo Start
Fast issue resolution for small-scale setups, basic user training, and transition planning to GO/Tiger as your business grows.
Bordro Plus
Tracking SGK and regulatory updates, resolving payroll calculation issues, and user support for HR processes.
Switching partners
Changing your Logo partner is easier than you think
Your Logo license belongs to you; switching partners does not affect your license, your data or your historical records. The process runs according to Logo's partner transfer procedure, without disrupting your business.
01. Current status assessment
We review the Logo product you use, its version and your open support requests free of charge; together we identify where you are getting stuck.
02. Transition plan and handover
We initiate Logo's partner transfer procedure and complete the necessary authorizations; your license and data stay safe throughout.
03. Uninterrupted support from day one
From the moment the transfer is complete, your support requests are handled by the iyibir team; your workflow does not stop during the transition.
Contact
Our Bursa support team
23 Nisan Mahallesi Atabulvarı Guzell Tower İş Merkezi No:2, 16230 Nilüfer / Bursa0 850 808 28 81destek@iyibiryazilim.com.tr
Frequently asked questions
What businesses ask before getting Logo support in Bursa
- Is switching my Logo partner difficult or risky?
- No. Because your Logo license belongs to you, switching partners does not cause license loss or data loss. We follow Logo's defined transfer procedure and manage the process on your behalf; your business does not experience downtime.
- Do you offer remote or on-site support?
- Both. Most requests are resolved remotely; for setup, training or issues that require a site visit, we provide on-site support in and around Bursa.
- How quickly do you respond to support requests?
- Response time depends on the urgency of the request and your support scope; in our first conversation we define a support framework and a realistic response time suited to your business.
- Which Logo products do you support?
- We support Logo Tiger/Tiger Wings, Logo GO/GO Wings, Logo Start and Bordro Plus, including e-Transformation modules such as e-Invoice, e-Archive Invoice and e-Ledger.
- Can I get support from you while my license is with another partner?
- Yes. Your license is registered with Logo, not tied to a specific partner; if you wish, you can start the partner transfer process and begin receiving support through iyibir.
- How are support package prices determined?
- Price depends on the Logo product you use, your number of users and your support scope (remote/on-site, per-request/ongoing). Instead of a standard list price, we prepare a clear quote based on your business needs.